Website Privacy Policy
Illuminate Wellness LLC
illuminatewellnessmaui.com
Last updated: November 8, 2026
This page explains how Illuminate Wellness LLC (“Illuminate Wellness,” “we,” “us”) handles information collected through our website and public contact channels.
If you are a client, your health information is also protected by HIPAA and by our separate Notice of Privacy Practices, which we provide to clients. This website policy does not replace that notice.
Who we are
Illuminate Wellness is a licensed clinical practice in Maui, Hawai‘i. We offer individual therapy, couple and family therapy, group therapy, functional health consulting, intensive healing and retreat planning, acupuncture, Ampcoil/PEMF, ketamine-assisted therapy, psychedelic integration, and yoga and somatic therapy. We also offer telehealth to people located in Hawai‘i.
Mailing address: 415 Dairy Road, Suite E323, Kahului, HI 96732
Phone: (808) 518-1619
Fax: (844) 587-9577
Email: info@illuminatewellnessmaui.com
Our clinic address is private. Please use the instructions you received when you booked, or contact us by phone or mail.
Please do not send sensitive information through the website
Our public website forms and the info@illuminatewellnessmaui.com inbox are not confidential clinical channels. Please do not include health details, session content, diagnoses, or other sensitive information in a website form or in that email.
If you are a client and need to share clinical information, use the secure method your clinician has given you, or call us at (808) 518-1619.
If you are in danger or having a mental health emergency, call 911 or the 988 Suicide & Crisis Lifeline, or go to the nearest emergency room. Do not use this website for emergencies.
Information we may collect
We may collect:
Information you choose to send us, such as your name, email address, phone number, and the message you write in a contact or inquiry form
Information you provide if you request an appointment or use any account or scheduling feature on the site
Basic technical information that websites typically collect, such as browser type, device type, general location derived from an IP address, pages visited, and the date and time of a visit
Information our website host or similar service providers collect in order to operate, secure, and understand use of the site, which may include cookies or similar tools
We do not ask you to submit health information through the public website. If you include it anyway, we will handle it carefully, but that channel is not designed to be confidential and is not a substitute for our clinical record-keeping.
How we use information
We use website and inquiry information to:
Respond to questions and appointment requests
Operate, maintain, and improve the website
Understand how the site is used, in a general way
Protect the safety and rights of our clients, our team, and others
Comply with law
We do not sell your personal information.
How we share information
We may share website and inquiry information with:
Service providers who help us run the website, email, phones, scheduling, or secure video, and who are expected to use the information only for that work
Our clinicians and staff, when needed to respond to you
Professional advisors, insurers, or authorities when required by law, to prevent serious harm, or to protect legal rights
Client health information created or received in care is handled under HIPAA and our Notice of Privacy Practices, not under this website policy alone. Those rules are stricter than the rules that apply to a public website inquiry.
Cookies and similar tools
Like most websites, ours may use cookies or similar tools to make the site work, remember preferences, and understand site traffic. You can often adjust cookies in your browser settings. Turning some cookies off may affect how the site works.
Children’s privacy
This website is intended for adults and for parents or guardians seeking care for a family member. It is not directed at children under 13, and we do not knowingly collect personal information from children through the website.
Your choices
You can ask us what information we have from a website inquiry, ask us to correct it, or ask us not to contact you about that inquiry. Email info@illuminatewellnessmaui.com or call (808) 518-1619.
If you are a client, you also have rights under HIPAA, which are explained in our Notice of Privacy Practices.
Security
We take reasonable steps to protect information. No website or ordinary email system is completely secure. That is one reason we ask you not to send sensitive health information through public website forms or the public inbox.
Telehealth
We offer telehealth to people located in Hawai‘i, using HIPAA-compliant platforms for sessions. Phone sessions may be available when video is not possible. Information about those sessions is clinical information and is covered by HIPAA and our Notice of Privacy Practices.
Changes
We may update this policy from time to time. All changes are effective when we post them on this page. The “last updated” date at the top will change when we do. Your continued use of the website after a change means you accept the updated policy.
Contact
Questions about this website privacy policy:
Illuminate Wellness LLC
415 Dairy Road, Suite E323
Kahului, HI 96732
(808) 518-1619
info@illuminatewellnessmaui.com